FREE KLAVIYO RETENTION AUDIT

See your retention through your customer’s eyes

We sign up to your list, move through your customer journey as a brand-new customer would, and show you exactly where revenue is leaking — plus a prioritized roadmap to fix it. No account access needed.

Request your free audit

Free. Takes about 4 minutes to request.

WHAT WE ACTUALLY DO

We become your newest customer

Join your list

We sign up the way a first-time buyer would.

Walk the journey

Welcome, browse, checkout — through fresh eyes.

Map the gaps

Where the experience drops, repeats, or goes quiet.

Hand you the roadmap

Prioritized fixes, in the order that matters most.

WHAT THE AUDIT INCLUDES

A new look at your journey, and a roadmap for what's next

WHAT WE REVIEW

Onsite & sign-up

Flows & automations

Email cadence

Content strategy

Personalisation

Segmentation

Design & hierarchy

We walk the whole journey ourselves, as a first-time customer would — not a checklist run against your account from the outside.

WHAT YOU WALK AWAY WITH

Journey walkthrough

Exactly what a new customer experiences from sign-up onward.

The gaps that cost you

Named specifically — not a vague scorecard.

A prioritised roadmap

The few moves that matter, in order.

Your path from here

DIY inside Academy, or work with our team. Your call.

WHY THIS AUDIT IS DIFFERENT

You’re not getting a junior with a checklist. You’re getting the team Klaviyo asks for advice.

“Klaviyo comes to us — not the other way around.”

Advisory partner

Klaviyo’s highest tier of trust. They look to us to shape how the platform evolves.

Built from real work

Every recommendation comes from 350+ live accounts over 8+ years — not theory.

Strategy + execution

We combine journey thinking, technical setup, copy and data. Not just one slice.

WHO YOU’LL BE WORKING WITH

Real people who live and breathe retention

Your audit is run by the team that does this every day across hundreds of Klaviyo accounts — not a faceless queue. We’d genuinely love to understand your brand and find where retention could be working harder.

Olivia - Casey - Emma — Growth Gurus

Request your free audit

Growth Gurus is the full-service growth marketing agency for e-commerce business that are smaller than they want to be.

Request Your Free Audit

A few quick questions

So the audit is genuinely about your brand — not a template. Booking options come once you’re done.

Is this a sales call in disguise?

Actually free. Real audit, real roadmap. If working together makes sense, we'll talk — that's your call, not a condition.

Why don't you need my account access?

We work entirely from the customer's side — plenty to learn just from that view. Deeper account access is part of our paid audit, if you want to go there afterwards.

How long does the audit take?

About 30 minutes live, once the work is done on our side.

Proven Results

Proven results across leading brands

We work closely with our clients to drive measurable outcomes from email — from increased repeat purchases to meaningful revenue growth across campaigns and flows. These are the kinds of brands we audit.