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Holiday SMS Marketing: How to Win Big This Season

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The Growth Guru Team
February 22, 2025

This article offers essential insights into holiday SMS marketing and how to maximize this powerful tool. It covers topics such as creating engaging messages, timing your texts for optimal impact, and leveraging customer data to enhance your campaigns. Get ready to discover how to win big this season by driving sales and building lasting customer loyalty!

Women during holiday season

Holiday SMS marketing is a powerful tool that can drive impressive results during the busiest shopping season of the year. Did you know that 90% of SMS messages are read within 3 minutes? This is just one reason why more businesses are leveraging SMS marketing to engage with customers during the holidays. Unlike traditional channels like email, SMS marketing cuts through the noise and delivers immediate, personalized communication.

As the holiday season approaches, businesses are searching for ways to maximize their reach and revenue. One of the most effective methods is through SMS marketing, which provides real-time engagement and high open rates. Whether it’s promoting exclusive holiday deals, offering shipping updates, or sending countdown reminders, SMS marketing is the ultimate tool for staying top-of-mind with customers.

Whether you’re new or practiced in SMS marketing, holiday season offerings call for a unique approach. Here’s what you should know. 

Benefits of using SMS marketing holiday promotions

Holiday SMS marketing allows brands to engage with their audience in a way that feels personal, timely, and effective. Imagine your customer, phone in hand, receiving a special discount for their favorite product—moments later, they’ve made a purchase. That’s the power of SMS marketing.

Here are some key benefits:

  • Instant communication directly to customers’ mobile devices.
  • Higher open rates than holiday emails to customers.
  • Ability to reach customers anywhere, anytime.

With SMS, your message is guaranteed to reach customers quickly, making it the perfect strategy for last-minute holiday sales and promotions.

Illustration comparing SMS and Email Engagement

Mobile-first shopping experience

The rise of mobile-first shopping is transforming how consumers interact with brands during the holiday season. Shoppers are no longer tied to their desktops; they’re making purchases on their phones while commuting, walking, or even in-store. This mobile-first mentality is why holiday SMS marketing has become so effective.

When you send an SMS, it aligns with the customer’s natural shopping habits. Unlike holiday emails to customers, which might get lost in crowded inboxes, SMS arrives right on their mobile device and prompts immediate action.

Immediate delivery

SMS has a unique advantage over other channels: instant delivery. When you send an SMS, it’s delivered directly to the customer’s phone and is typically read within minutes. Compare this to holiday email campaigns, where your message could end up buried under a sea of other promotions or forgotten entirely.

When it comes to flash sales, time-sensitive offers, or urgent updates, SMS is your go-to tool. You can create a sense of immediacy, ensuring that your holiday sale email or campaign gets seen and acted upon in real-time.

Cost-effective

One of the most attractive aspects of SMS marketing is its cost-effectiveness. While traditional advertising methods or even email marketing campaigns can require substantial budgets, SMS allows you to reach a broad audience without breaking the bank.

For small businesses, SMS marketing is a no-brainer during the holiday season, especially when paired with tools like Klaviyo and Yotpo, which allow for automation and seamless integration with other marketing efforts.

High open rates

The open rates for SMS are significantly higher than those for email. While a well-crafted holiday email marketing strategy can yield positive results, SMS takes it a step further with open rates as high as 98%. In comparison, holiday email campaigns typically see open rates between 15-25%, meaning your message is far more likely to be read when delivered via SMS.

High open rates translate directly into higher engagement and, ultimately, more sales. This is why SMS is such a crucial component of any holiday marketing plan.

Real-time engagement

With SMS, you can engage with customers in real time. Whether it’s sending last-minute deals, reminding shoppers of upcoming flash sales, or keeping them informed about their order status, SMS marketing provides a direct line to your audience.

Real-time engagement means you can quickly react to market trends or inventory changes, ensuring that your customers are always in the loop.

Automated marketing

The beauty of SMS marketing lies in its ability to be automated. Tools like Klaviyo, and Yotpo allow businesses to set up campaigns that trigger based on specific actions—whether it’s a new subscriber receiving a welcome discount or an abandoned cart reminder being sent automatically.

Automation saves time and resources, allowing your team to focus on strategy rather than execution. You can create a seamless experience for your customers, from pre-holiday teasers to post-purchase thank-you messages.

Holiday text marketing tips to increase revenue

Holiday SMS marketing is a key driver of revenue during the peak shopping season. Here’s how you can maximize your results:

  • Exclusive holiday deals: Offer SMS-exclusive discounts to create a sense of exclusivity and reward subscribers.
  • Create urgency: Time-sensitive messages with countdowns encourage shoppers to act quickly.
  • Gift guide reminders: Send reminders of holiday gift guides to help customers find the perfect present.
  • Leverage abandoned cart reminders: Recover lost sales by reminding customers to complete their purchases.
  • Use post-purchase engagement: Build customer loyalty by following up with shipping updates and thank you messages.

SMS marketing information

Holiday SMS ideas to attract new customers

The holiday season is the perfect time to attract new customers to your brand. Here are some SMS marketing ideas to expand your customer base:

Exclusive first-time customer discounts

One of the most effective ways to bring in new customers is through exclusive first-time customer discounts. Offer new subscribers an SMS marketing holiday promotion, like 10% off their first order or free shipping. This not only entices new customers to make a purchase but also helps build your SMS list for future marketing efforts.

Limited-time flash sales

Flash sales are an excellent way to create a sense of urgency and excitement. Promote a limited-time sale through SMS, making it clear that the offer is only available for a short period. This encourages customers to act quickly, driving immediate purchases.

Holiday gift guides

Help your customers by promoting curated holiday gift guides via SMS. Whether it's a list of top-selling products, last-minute gifts, or unique finds, SMS can serve as a quick and helpful tool for customers unsure of what to buy.

Referral programs

Encourage your existing customers to bring in new business through referral programs. Send SMS messages offering rewards for referrals, such as discounts or free products, to increase your reach during the holiday season.

Free shipping promotions

There’s nothing more attractive to online shoppers than free shipping. Use SMS to promote free shipping promotions, especially for holiday orders. This removes a common barrier to purchase and drives conversions.

Holiday-themed product bundles

Create special holiday-themed product bundles and promote them via SMS. Offering bundled products at a discounted rate is a great way to increase average order value while delivering a festive shopping experience.

SMS ideas to retain customers after the holiday season

While acquiring new customers is important, keeping them engaged after the holidays is even more valuable. Here’s how you can retain holiday shoppers using SMS:

  • Thank you messages with post-holiday discounts: Expressing gratitude is essential for fostering customer loyalty. After the holiday rush, send thank you messages to your customers, along with a special post-holiday discount. This not only shows appreciation but also encourages repeat purchases.
  • New year exclusive offers: The start of a new year brings fresh opportunities. Offer exclusive New Year deals to keep your customers engaged and encourage them to continue shopping after the holiday season ends.
  • Loyalty program invitations: Now that you’ve attracted holiday shoppers, invite them to join your loyalty program. This helps retain customers long after the holiday season by rewarding them for their continued business.
  • Ask for post-purchase reviews: Collecting reviews is crucial for building trust and improving future campaigns. Use SMS to ask customers for post-purchase reviews of the products they bought. Positive reviews can boost your brand’s credibility and influence future shoppers.
  • Early access to new products: Reward loyal customers by offering early access to new products via SMS. This exclusive offer not only makes your customers feel valued but also drives excitement and anticipation for your latest arrivals.
  • Seasonal reminders: Keep your brand top-of-mind by sending seasonal reminders throughout the year. Whether it’s a spring sale, back-to-school promotion, or summer clearance, seasonal SMS campaigns can help drive consistent sales.
  • Sneak peek of upcoming sales: Give your customers a sneak peek of upcoming sales to keep them engaged and excited. This can be a teaser for future promotions, ensuring that your brand remains relevant even after the holidays.

Checklist of tips for Holiday SMS

Tips for writing a strong SMS marketing message

Writing an effective SMS message is an art form. Here’s how you can craft messages that resonate:

  • Keep it short and simple: With SMS, you have limited characters to get your point across. Focus on delivering a clear and concise message that leaves no room for confusion. This is particularly important in holiday season email marketing, where customers are bombarded with messages.
  • Start with a strong hook: The first few words of your SMS are crucial. Grab your customer’s attention right away with a strong hook—whether it’s an exclusive offer, limited-time sale, or personalized message.
  • Create a sense of urgency: Urgency drives action. Use phrases like “limited time only” or “while supplies last” to encourage immediate responses. When people feel like they might miss out, they’re more likely to act fast.
  • Personalize the message: Personalization can significantly increase engagement rates. Use your customer’s name, reference their previous purchases, or offer tailored product recommendations to make your message feel personal.
  • Include a clear call to action (CTA): Every SMS should include a clear call to action. Whether it’s “Shop Now,” “Claim Your Discount,” or “Check Out Our Latest Deals,” tell your customers exactly what you want them to do.
  • Be consistent with brand tone: Maintaining a consistent brand voice across all communication channels is crucial. Whether your brand is playful, professional, or somewhere in between, your SMS messages should reflect the same tone customers expect from you. Consistency helps reinforce your brand identity, making your business more recognizable and trustworthy.
  • Optimize timing: Timing is everything when it comes to SMS marketing. Sending messages at the right time ensures that they’re read and acted upon. Analyze your customers’ behavior and experiment with different sending times to find the optimal window. For example, sending SMS in the morning might work for time-sensitive offers, while late afternoon may be better for more relaxed promotions.

By optimizing your timing, you can ensure that your holiday SMS messages hit when customers are most likely to engage, maximizing your chances for conversions.

Holiday message examples

Holiday SMS campaigns offer endless opportunities to creatively engage your audience. Below are some holiday messages for businesses, examples, and ideas you can use:

  • Christmas Discount Alert: “🎄 Merry Christmas! Enjoy 20% off sitewide for the next 48 hours. Use code: MERRY20. Shop now!”
  • Thanksgiving Sale Reminder: “🦃 Thanksgiving Sale ends tonight! Don’t miss out on our best deals of the year. Last chance to save 30%! Tap here to shop: [link].”
  • New Year Countdown Sale: “🎉 Ring in the New Year with huge savings! Only 3 days left to save 25% on everything. Use code: NEWYEAR25 at checkout.”
  • Black Friday Early Access: “🚨 Black Friday starts NOW! Get early access to our exclusive deals. Shop before they’re gone: [link].”
  • Valentine’s Day Flash Sale: “❤️ Spread the love! Enjoy 15% off our Valentine’s Day collection for the next 24 hours only. Use code: LOVE15 at checkout.”
  • Cyber Monday Extended Deal: “💻 Missed our Cyber Monday deals? Good news—We’ve extended them for one more day! Hurry, shop now: [link].”
  • Halloween Promo: “🎃 Trick or treat yourself to 20% off with code: SPOOKY20. Offer ends tonight at midnight!”
  • Mother’s Day Gifting Reminder: “💐 Last call for Mother’s Day! Order now to guarantee delivery. Use code MOM2025 for free shipping.”
  • Fourth of July Special: “🇺🇸 Celebrate Independence Day with 25% off all orders! Limited time only, shop now: [link].”
  • Easter Surprise Deal: “🐣 Hop into savings! Get 20% off Easter goodies. Use code: EASTER20 at checkout.”

These examples demonstrate how varied and dynamic your holiday SMS campaigns can be, from flash sales and countdowns to personalized reminders. Each campaign is designed to drive urgency, reward customer loyalty, and increase overall sales during key holiday periods.

Final thoughts

The holiday season presents a unique opportunity for businesses to drive massive revenue and engage with customers in meaningful ways. Holiday SMS marketing stands out as a powerful tool to achieve this, offering instant communication, high open rates, and real-time engagement. Whether you’re running exclusive deals, holiday gift guides, or last-minute flash sales, SMS marketing ensures that your message is seen, opened, and acted upon.

By incorporating best practices like personalizing messages, creating urgency, and offering exclusive deals, you can maximize the effectiveness of your holiday SMS campaigns. Pair this with tools like Klaviyo, and Yotpo for automation and customer insights, and you’ll be on your way to a highly successful holiday marketing season.

At Growth Gurus, we specialize in helping e-commerce brands unlock the full potential of SMS marketing. Whether you’re looking to refine your strategy or start from scratch, our team of experts is here to guide you every step of the way.

Ready to make this holiday season your most profitable yet? Contact Growth Gurus today and let us help you win big with holiday SMS marketing!

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